Are car sales staff fit for purpose?

A recent survey found that staff at car dealerships do not make customers aware of Electric Vehicles as a purchase option.

A lack of sales staff knowledge about the changing face of vehicle technology is one factor. The survey showed that customers wanting to buy a car would remain ignorant of the EV option after speaking to car sales staff.

Myths perpetuated by car sales staff included:

1. Their brands EV had a range of only 80km (ranges currently vary between 180 to 540km).
2. They claimed that EVs were expensive to run (the opposite is in fact true).
3. A model was only available for petrol or diesel.
4. Told lies about EVs economy.

http://www.bbc.co.uk/news/science-environment-44199160
https://www.nature.com/articles/s41560-018-0152-x